This page explains how users of the WBPDWMWA Memberzone Android app can request deletion of their account and associated personal data. The app is operated for the West Bengal Packaged Drinking Water Manufacturer Welfare Association (WBPDWMWA).

How to Request Account Deletion

1. Email info@wbpdwmwa.com with the subject WBPDWMWA Memberzone Account Deletion Request.
2. Include your registered name, mobile number, email address, and Member or Sponsor ID, if available.
3. State whether you want the complete account deleted or only specific personal data removed.
4. Respond to any reasonable identity-verification request. Never send your password, OTP, card details, or UPI PIN.

You may also submit the request through the details listed on our Contact Us page.

Data Deleted

After verification, we will delete or anonymize account credentials and personal data that are no longer required, including profile contact information, addresses, profile photos, and uploaded account documents associated with the request.

Data That May Be Retained

Membership, payment, transaction, invoice, dispute, security, and audit records may be retained only where necessary for legal, regulatory, accounting, fraud-prevention, or legitimate Association record-keeping obligations. Retained records are restricted from ordinary app use and are deleted or anonymized after the applicable obligation expires.

Processing Time

We aim to acknowledge requests within 7 days and complete verified deletion requests within 30 days. If a legal or administrative retention requirement affects the request, we will explain what must be retained and why.

Request Deletion of Specific Data

You may use the same process to request deletion of eligible personal data without deleting your entire account. Removing required membership information may limit or disable related app services.